Privacy Policy – nasmatdubai.com
This Privacy Policy explains how Nasmat Dubai collects, uses, stores, and protects your personal information when you use our website and guest house services in Dubai.
By accessing or using nasmatdubai.com, you agree to the terms of this Privacy Policy.
1. Who we are
Nasmat Dubai operates a guest house and related accommodation services.
This Privacy Policy applies to all visitors, customers, and users of our website.
2. Information we collect
We may collect personal information such as:
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Full name
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Phone number
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Email address
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Booking information (dates, number of guests, room type)
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Messages sent through our contact forms
We only collect information that is necessary to provide our services.
3. Information collected automatically
When you visit our website, some information is collected automatically, including:
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IP address
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Device and browser type
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Pages visited
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Date and time of access
This information is used only for security, analytics, and website improvement.
4. How we use your information
Your information is used to:
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manage and confirm your reservations
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respond to your inquiries and requests
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communicate with you about your stay
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improve our website and services
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ensure safety and prevent misuse
5. Legal basis for processing
We process your personal information because:
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you request our services
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you make a booking or contact us
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it is necessary to operate our business correctly
6. Data retention
We keep your personal information only for the time needed to:
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complete your reservation and services
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comply with legal or administrative requirements
After this period, your data is deleted or anonymized.
7. Sharing of your information
We do not sell, rent, or trade your personal information.
We may share limited information only with:
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service providers who help us operate the website and booking system
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legal authorities when required by law
All partners are required to protect your information.
8. International data processing
Your information may be stored or processed on secure servers.
We take reasonable steps to ensure that your data is protected wherever it is processed.
9. Data security
We apply technical and organizational security measures, including:
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secure servers
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restricted access to personal data
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internal security controls
However, no online system can be guaranteed to be completely secure.
10. Cookies
We use cookies to:
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improve website functionality
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analyze traffic and usage
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enhance your browsing experience
You can manage or disable cookies through your browser settings.
11. Your rights
You have the right to:
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request access to your personal information
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request correction of inaccurate data
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request deletion of your data, when legally possible
You may contact us through our website to exercise these rights.
12. Children’s privacy
Our services are not intended for children under 18 years old.
We do not knowingly collect personal information from children.
13. Changes to this Privacy Policy
We may update this Privacy Policy at any time.
Any changes will be published on this page and will apply from the date of publication.
14. Payment gateways and online payments
When you make a booking or payment on nasmatdubai.com, your payment is processed securely by trusted third-party payment gateways.
We do not collect, store, or process your credit card or debit card details on our own servers.
The payment service providers may process information such as:
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card or payment method details
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billing information
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transaction amount
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date and time of the transaction
All payments are handled using secure and encrypted systems and in accordance with applicable payment security standards.
We only receive limited information such as:
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payment confirmation
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transaction reference
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payment status
This information is used only to confirm and manage your booking.
By completing a payment on our website, you agree that your personal and payment data may be processed by our payment service providers for the purpose of completing the transaction securely.
15. Contact us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us through the contact page on nasmatdubai.com.